The cost of shipping a pallet from Poland to Italy via Furgonetka depends on the pallet type, not its weight. Shipments are handled by DHL Freight, and the final rate is determined by four factors: the pallet type (half-pallet, Euro-pallet, industrial pallet), the recipient's postal code in Italy, the address type (business or residential), and any selected additional services. You can check the current price in our calculator.

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What this means in practice:

• A Euro-pallet weighing 80 kg and one weighing 700 kg have the same base price — it is the pallet type that counts, not the weight.
• The recipient's postal code determines the zone — delivery to the industrial north, such as Milan, Bologna, or Verona, may cost differently than delivery to Naples, Calabria, or Sicily.
• Pickup or delivery at a residential address incurs a one-time surcharge (it does not double if both addresses are residential).
• Shipment insurance is optional and paid — you can cover goods up to 19,999 PLN.
• A vehicle with a lift gate is included in the service and is ordered automatically, without the need for a special request.

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You can ship a pallet to Italy via the Furgonetka.pl dashboard in four steps: select the pallet type and enter the recipient's postal code, order DHL Freight shipping, print the shipping label and attach it to the packed pallet, and a courier will collect it from your specified address. The service is door-to-door and is available under a brokerage agreement.

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Step by step:

1. Get a quote — enter the pallet type (half-pallet, Euro-pallet, industrial pallet) and the recipient's postal code in Italy. The price depends on the pallet type, not its weight.
2. Order the shipment — placing an order automatically schedules the courier pickup. There is no separate "order a courier" step.
3. Prepare the pallet — wrap the goods in stretch film, secure them with straps, and ensure nothing protrudes beyond the pallet's edge. You must provide the pallet yourself; the courier does not bring one.
4. Attach the shipping label to the outside of the shipment and hand the pallet over to the DHL Freight courier.

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What you should know before shipping:

• Provide the recipient's phone number. Many historic city centers in Italy have restricted traffic zones (ZTL) with entry limits for heavy vehicles and specific delivery time windows. Establishing contact in advance allows the courier to arrange a convenient delivery time instead of having to return with the pallet.
• A vehicle with a tail lift is ordered automatically — you do not need to request this or select anything extra in the form. A loading ramp at the sender's location is not required.
• Shipping to or from a private address incurs a one-time surcharge.
• Insurance for goods up to 19,999 PLN is optional — this service does not include free insurance.
• Redirecting a shipment is possible at any stage of transport, but only within Italy and subject to an individual quote.

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You can ship a half-pallet (80 × 60 cm), a Euro pallet (120 × 80 cm), or an industrial pallet (120 × 100 cm) to Italy, with a maximum weight of 750 kg and a maximum height of 210 cm — both parameters include the pallet itself. A single order can include multiple pallets of the same type.

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Available pallet types and quantity limits per shipment:

• Half-pallet — 80 × 60 cm — maximum of 5 units per shipment.
• Euro pallet (EPAL) — 120 × 80 cm — maximum of 5 units per shipment.
• Industrial pallet — 120 × 100 cm — maximum of 4 units per shipment.

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Other rules:

• Maximum weight of a single pallet, including the pallet: 750 kg. Maximum height: 210 cm.
• Maximum actual weight of an entire multi-pallet shipment: 2500 kg.
• You cannot mix different types of pallets in a single order — all pallets in a shipment must be of the same type.
• Goods must not overhang or extend beyond the edges of the pallet — overhanging cartons lose more than 30% of their structural strength.
• The top surface of the shipment must be flat; stacking in a pyramid shape puts the goods at risk of damage and delays.
• The pallet must be wrapped in stretch film and secured with straps; attach the shipping label to the outside, never inside the load.
• The courier does not provide pallets — the sender must supply them independently.

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Shipments packed inconsistently with these guidelines may be repriced by the carrier according to the Road Freight Standard offer.

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No. Italy is a member of the European Union, so a pallet sent from Poland is not subject to customs clearance or duties — goods move freely within the EU single market. You do not need to prepare a customs declaration, export declaration, or pay customs duties. This also applies to Sicily and Sardinia, which are part of the Union's customs and tax territory.

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Documents worth preparing when shipping to Italy:

• Shipping label — generated in the Furgonetka.pl panel and attached to the pallet before the courier arrives.
• Commercial invoice — included with the goods for B2B transactions; also useful in the event of a claim.
• Recipient's EU VAT number — the Italian Partita IVA with the IT prefix, if you are settling the transaction as an intra-Community supply of goods (ICS) at a 0% rate.
• Proof of delivery — for ICS, tax authorities may require proof that the goods have reached Italy.

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