The cost of shipping a pallet from Poland to Croatia via Furgonetka depends on the pallet type, not its weight. The shipment is handled by DHL Freight, and the final rate is influenced by four factors: the type of pallet (half-pallet, Euro-pallet, industrial pallet), the recipient's postal code in Croatia, the address type (business or residential), and any selected additional services. You can check the current price in our calculator.

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What this means in practice:

• A Euro-pallet weighing 80 kg and a Euro-pallet weighing 700 kg have the same base price — the pallet type matters, not the weight.
• The recipient's postal code determines the zone — delivery to Zagreb may cost differently than delivery to the Dalmatian coast, Split, or Dubrovnik.
• Pickup or delivery at a residential address incurs a one-time surcharge (it does not double if both addresses are residential).
• Shipment insurance is optional and paid — you can cover goods up to 19,999 PLN.
• A vehicle with a tail lift is included in the service and is ordered automatically, without the need for a special request.

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You can ship a pallet to Croatia via the Furgonetka.pl dashboard in four steps: select the pallet type and enter the recipient's postal code, order the DHL Freight shipment, print the shipping label and attach it to the packed pallet, and the courier will collect it from the specified address. The service is door-to-door and is available under a brokerage agreement.

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Step by step:

1. Get a quote — specify the pallet type (half-pallet, Euro-pallet, industrial pallet) and the recipient's postal code in Croatia. The price depends on the pallet type, not its weight.
2. Order the shipment — placing an order automatically schedules the courier pickup. There is no separate "order a courier" step.
3. Prepare the pallet — wrap the goods in stretch film, secure them with straps, and ensure nothing protrudes beyond the pallet's edges. You must provide the pallet yourself; the courier does not bring one.
4. Attach the shipping label to the outside of the shipment and hand the pallet over to the DHL Freight courier.

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What you should know before shipping:

• A vehicle with a lift gate is ordered automatically — you do not need to request this or select anything extra in the form. A loading ramp at the sender's location is not required.
• Shipping to or delivery at a private address incurs a one-time surcharge.
• Insurance for goods up to 19,999 PLN is optional — there is no free insurance included with this service.
• Redirecting a shipment is possible at any stage of transport, but only within Croatia and subject to an individual quote.

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You can ship a half-pallet (80 × 60 cm), a Euro pallet (120 × 80 cm), or an industrial pallet (120 × 100 cm) to Croatia, with a maximum weight of 750 kg and a maximum height of 210 cm — both parameters include the pallet itself. A single order can include multiple pallets of the same type.

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Available pallet types and quantity limits per shipment:

• Half-pallet — 80 × 60 cm — maximum of 5 units per shipment.
• Euro pallet (EPAL) — 120 × 80 cm — maximum of 5 units per shipment.
• Industrial pallet — 120 × 100 cm — maximum of 4 units per shipment.

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Other rules:

• Maximum weight per pallet, including the pallet: 750 kg. Maximum height: 210 cm.
• Maximum actual weight of the entire multi-pallet shipment: 2500 kg.
• You cannot mix different types of pallets in a single order — all pallets in a shipment must be of the same type.
• Goods must not hang over or extend beyond the edge of the pallet — overhanging cartons have their durability reduced by more than 30%.
• The top surface of the shipment must be flat; stacking in a pyramid shape puts the goods at risk of damage and delays.
• The pallet must be wrapped in stretch film and secured with straps; attach the shipping label to the outside, never inside the load.
• The courier does not provide pallets — the sender must provide them independently.

Shipments packed inconsistently with these guidelines may be repriced by the carrier according to the Road Freight Standard offer.

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No. Croatia is a member of the European Union, so a pallet sent from Poland is not subject to customs clearance or duties — goods move freely within the EU single market. You do not need to prepare customs declarations, export declarations, or pay customs duties. Croatia is also part of the Schengen Area and uses the euro, so there are no border controls or currency conversions for the recipient.

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Documents worth preparing when shipping to Croatia:

• Shipping label — generated in the Furgonetka.pl panel and attached to the pallet before the courier arrives.
• Commercial invoice — included with the goods for B2B transactions; also useful in the event of a claim.
• Recipient's EU VAT number — the Croatian OIB with the HR prefix, if you are settling the transaction as an intra-Community supply of goods (ICS) at a 0% rate.
• Proof of delivery — for ICS, tax authorities may require proof that the goods have reached Croatia.

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International pallet shipping with DHL Freight is available under a brokerage agreement — this is the standard model for regular business pallet shipments.

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