A prepaid account and full control over your expenses.
A single consolidated invoice at the end of the month.
Fast COD (cash on delivery) payouts on the next business day after delivery.
Fuel and road surcharges included in the price.
Business pricing starting from 40 parcels per month.
The DHL eCommerce (Poland) Sp. z o.o. offer includes both parcel and pallet shipments (up to 5 pallets per shipment). Additionally, customers can take advantage of a wide range of services dedicated to e-commerce. DHL delivers shipments within Poland as early as the next business day, while international and pallet shipments are delivered according to the timeframe specified in the offer.
DHL provides domestic delivery for shipments weighing up to 50 kg, with transit times of up to 2 business days.
This offer is designed for customers who need to send envelopes and items weighing up to 31.5 kg. It is a door-to-door service with delivery guaranteed by 9:00 AM on the next business day. DHL offers a money-back guarantee for late deliveries. This service is available in cities, larger towns, and major business centers.
Similar to the service above, this applies to envelopes and items weighing up to 31.5 kg. It is a door-to-door service, with the courier delivering shipments by 12:00 PM on the next business day. DHL 12 is available in cities and larger towns, and a major benefit is the money-back guarantee if the delivery is not made on time.
This service covers domestic returns for envelopes and items weighing up to 31.5 kg. Delivery for this service is scheduled for the next business day.
DHL also offers its customers a wide range of additional services to make shipping more convenient. Customers can, among other things, request email or SMS notifications about the status of their shipment, which inform the recipient of the package's current location. Furthermore, the notification includes the expected date and time of delivery. For COD shipments, the notifications also include the amount to be collected. The notification also contains a link to a page where the shipment can be redirected to a different address, as described below.
The person ordering the shipment can change the delivery location and date without needing to contact the courier. Simply use the redirection option and provide a new delivery address.
The recipient can personally collect the shipment at a DHL pickup point at their convenience by providing a PIN code and phone number. The shipment will be held for 7 calendar days.
This service is available for shipments created via the DHL24 application and consists of electronic proof of delivery via a scan of the document signed by the recipient. Electronic proof of delivery is included in the courier service price.
The sender can insure the shipment for an amount based on the value of the items being sent. Insurance provides additional financial protection for valuable shipments.
DHL offers a Cash on Delivery (COD) service, where the amount collected by the courier upon delivery is transferred to your Furgonetka account. For this service, the recipient must pay for the shipment in cash.
With this service, the sender can obtain confirmation of delivery by having documents that were attached to the outside of the shipment returned. ROD allows for the return of up to 5 documents.
In certain cases, DHL returns a shipment to the sender. This occurs if the shipment could not be delivered because the recipient refused to accept it, refused to pay the COD amount or additional service fees, or failed to collect the shipment after two delivery attempts. Shipments are also returned to the sender if they contain incorrect recipient address details.
The sender can request a delivery confirmation in PDF format, which includes the recipient's signature.
DHL also offers a delivery service between 5:00 PM and 10:00 PM.
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